This Privacy Policy explains how BongoBongo collects, uses, stores and shares information when you visit bongobongozm.com. It applies to website visitors, readers and people who contact us about our casino and betting review content.
By using the site, you acknowledge the practices described below. We may update this policy when our services, technology or legal obligations change. Any revised version will be published here with updated wording, so visitors should review this page periodically.
What data we collect
We may collect technical information automatically when you access the site. This can include your IP address, approximate location, browser type, device type, operating system, language settings, referring page, pages viewed, access time and basic interaction data. This information helps us understand whether the site works correctly across common mobile and desktop devices in Zambia.
We also collect information that you choose to provide. For example, if you email [email protected], we may receive your name, email address, message and any details or attachments you include. Please do not send passwords, payment card details, betting account credentials or identity documents unless specifically required for a legitimate privacy request.
BongoBongo does not operate casino accounts, accept wagers or process player deposits and withdrawals. If you follow a link to a third-party gambling operator, that operator may collect registration, identity, payment or gameplay information under its own practices. We do not receive your operator password or full payment credentials merely because you use an outbound link.
How we use data
We use collected information to provide and maintain the website, respond to enquiries, diagnose errors, improve navigation and measure the usefulness of our articles and reviews. Aggregated usage information may help us identify popular pages, slow-loading content or unusual traffic patterns without requiring us to identify individual visitors.
Information may also be used to protect the site against spam, fraud, malicious activity and unauthorised access; comply with applicable legal obligations; establish or defend legal claims; and keep records of consent where consent is required. We do not sell personal information in exchange for money.
Our content is intended for people aged 18+. Where practical, limited information may be used to support age-related notices and safer-use features, such as reminders about limits and self-control. Anyone concerned about gambling can seek confidential support from Gambling Therapy, which provides online assistance internationally.
Cookies
Cookies are small text files stored on your device. BongoBongo may use necessary cookies for security, basic functionality and preference storage. Analytics cookies may help us count visits and understand general browsing patterns, while affiliate tracking cookies may record that a visitor followed a link to an external operator.
Some cookies are set for a single browsing session, while others remain for a defined period unless deleted earlier. You can block or remove cookies through your browser settings. Disabling necessary cookies may affect site functions, and blocking affiliate or analytics cookies may prevent visit attribution without stopping you from reading the main content.
Third-party services embedded in or linked from the site may place their own cookies or use similar technologies. Their data handling is controlled by their respective providers. Your browser may also offer controls for tracking protection, site permissions and clearing stored data.
Data transfer
Website hosting, analytics, email or security providers may process information on our behalf. These providers are given access only where reasonably necessary to deliver their services, maintain systems, prevent abuse or meet legal requirements. We expect service providers to apply appropriate confidentiality and security safeguards.
Some providers may process or store information outside Zambia. Where personal data is transferred across borders, we take reasonable steps to use suitable contractual, organisational or technical protections as required by applicable law. However, no internet transmission or storage system can be guaranteed completely secure.
We retain information only for as long as reasonably necessary for the purpose for which it was collected. Retention periods vary according to the type of record, security needs, correspondence history and legal obligations. Data may then be deleted, anonymised or securely restricted.
Your rights
Subject to applicable law, you may ask whether we hold personal data about you and request access, correction or deletion. You may also be able to object to certain processing, request restriction, withdraw consent for future processing, or ask for eligible information in a portable format. Withdrawing consent does not invalidate processing completed before withdrawal.
To exercise a right, provide enough information for us to understand your request and locate relevant records. We may request proportionate verification to protect information from unauthorised disclosure. We will respond within the period required by applicable law, although complex or repeated requests may require additional clarification.
You can manage cookies directly through your browser and unsubscribe from optional email communications using the method provided in the message, where available. You may also raise a concern with the relevant data protection authority if you believe your information has been handled unlawfully.
Contact
Questions about this Privacy Policy or requests concerning personal information can be sent to [email protected]. Use a clear subject line such as “Privacy request” and describe the information or processing activity involved.
For your security, do not include casino passwords, full bank details or unnecessary identity records in an initial email. We may ask follow-up questions where needed to verify your request, prevent fraud or identify the relevant correspondence, and we will use the supplied information only to address the enquiry and maintain an appropriate record.